What is InApp Messaging and what can I use it for?

Carma InApp messaging enables you to communicate with your users while they are logged in to your app or your site.
You can for example use InApp messaging to inform selected customers that they have an active offer available, tips and tricks within the platform or showcasing features based on the recipient profile.

You can of course personalize all messages and use the different Carma modules, like campaigns, autosend and transactionals, to generate your InApp messages.


  • Create welcome messages for new users with link and instructions for navigating the app or best use the application
  • Send a reminder that pops up after login so they remember to complete their registration with credit card, loyalty card and shipping address etc.
  • Showcase new features and encourage users to try them out
  • Send coupons and offers
  • Remind customers of abandoned carts or loyalty credits on their accounts
  • Offer order tracking after sales