UPDATE!
Unforseen circumstances has forced us to postpone this update. It will be done on the 17th of December instead.
We appologies for any conveniance this might cause.
On the night 17th of December we’ll perform a maintenance work on our servers.
It will cause downtime for approx. 3 hours and no messages will be sent nor API calls will be available during this time.
The work will start 2024-12-17 01:00 EST.
We also want to inform you about upcoming network changes in the Symplify infrastructure that will affect the transmission of HTTP webhooks. Starting from December 17, 2024, at 01:00 EST, these webhooks will be sent from a different IP.
If you have previously whitelisted the IP 184.107.113.20 or 184.107.113.0/24, we kindly ask you to update your settings to include the new IP, which is 192.165.68.111 or 192.165.68.0/24.
This adjustment ensures the seamless functioning of your webhooks.
For more detailed information and step-by-step instructions, please refer to our documentation at https://help.symplify.com/hc/en-us/articles/360011230659-Webhooks.
Contact support if you have any further questions.
Hi!
On the night 11th of December we’ll perform a maintenance work on our servers.
It will cause downtime for approx. 3 hours and no messages will be sent nor API calls will be available during this time.
The work will start 2024-12-11 01:00 EST.
We also want to inform you about upcoming network changes in the Symplify infrastructure that will affect the transmission of HTTP webhooks. Starting from December 11, 2024, at 01:00 EST, these webhooks will be sent from a different IP.
If you have previously whitelisted the IP 184.107.113.20 or 184.107.113.0/24, we kindly ask you to update your settings to include the new IP, which is 192.165.68.111 or 192.165.68.0/24.
This adjustment ensures the seamless functioning of your webhooks.
For more detailed information and step-by-step instructions, please refer to our documentation at https://help.symplify.com/hc/en-us/articles/360011230659-Webhooks.
Contact support if you have any further questions.